<\/span><\/h3>\nKhi theo h\u1ecdc ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n, sinh vi\u00ean s\u1ebd \u0111\u01b0\u1ee3c cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 ki\u1ebfn th\u1ee9c trong kinh doanh l\u01b0u tr\u00fa, c\u00e1c k\u1ef9 n\u0103ng nghi\u1ec7p v\u1ee5 kh\u00e1ch s\u1ea1n theo ti\u00eau chu\u1ea9n c\u1ee7a T\u1ed5ng c\u1ee5c Du l\u1ecbch Vi\u1ec7t Nam v\u00e0 qu\u1ed1c t\u1ebf; c\u00e1c k\u1ef9 n\u0103ng m\u1ec1m c\u0169ng nh\u01b0 nh\u1eefng ph\u1ea9m ch\u1ea5t \u0111\u1ea1o \u0111\u1ee9c c\u1ea7n thi\u1ebft. Ngo\u00e0i ra, sinh vi\u00ean c\u00f2n \u0111\u01b0\u1ee3c trang b\u1ecb ki\u1ebfn th\u1ee9c s\u00e2u r\u1ed9ng v\u1ec1 v\u0103n h\u00f3a – \u1ea9m th\u1ef1c; am hi\u1ec3u t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng \u0111\u1ec3 t\u1eeb \u0111\u00f3 x\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng, \u0111em \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m t\u1ed1t nh\u1ea5t cho h\u1ecd.<\/p>\n
Theo \u0111\u00f3, c\u00e1c b\u1ea1n sinh vi\u00ean ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o nh\u1eefng m\u00f4n h\u1ecdc li\u00ean quan \u0111\u1ebfn ng\u00e0nh qu\u1ea3n tr\u1ecb v\u1edbi c\u00e1c m\u00f4n h\u1ecdc c\u01a1 s\u1edf, m\u00f4n c\u01a1 s\u1edf ng\u00e0nh, m\u00f4n chuy\u00ean ng\u00e0nh. C\u1ee5 th\u1ec3:<\/p>\n
M\u00f4n c\u01a1 s\u1edf bao g\u1ed3m c\u00e1c m\u00f4n h\u1ecdc nh\u01b0<\/em>:<\/p>\n– Ph\u00e1p lu\u1eadt, Gi\u00e1o d\u1ee5c qu\u1ed1c ph\u00f2ng – An ninh, Ch\u00ednh tr\u1ecb;<\/p>\n
– Gi\u00e1o d\u1ee5c th\u1ec3 ch\u1ea5t, Tin h\u1ecdc, Ngo\u1ea1i ng\u1eef c\u01a1 b\u1ea3n;<\/p>\n
– Kinh t\u1ebf vi m\u00f4, Tin h\u1ecdc \u1ee9ng d\u1ee5ng trong kinh doanh kh\u00e1ch s\u1ea1n;<\/p>\n
– T\u1ed5ng quan du l\u1ecbch, Qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5, Qu\u1ea3n tr\u1ecb h\u1ecdc;<\/p>\n
– Th\u1ed1ng k\u00ea kinh doanh, Giao ti\u1ebfp trong kinh doanh.<\/p>\n
M\u00f4n h\u1ecdc c\u01a1 s\u1edf ng\u00e0nh:<\/em><\/p>\n– Ti\u1ebfng Anh chuy\u00ean ng\u00e0nh kh\u00e1ch s\u1ea1n, Quan h\u1ec7 v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, An ninh – an to\u00e0n trong kh\u00e1ch s\u1ea1n;<\/p>\n
– Nghi\u1ec7p v\u1ee5 l\u1ec5 t\u00e2n, Marketing du l\u1ecbch, Nghi\u1ec7p v\u1ee5 ph\u1ee5c v\u1ee5 bu\u1ed3ng kh\u00e1ch s\u1ea1n;<\/p>\n
– Nghi\u1ec7p v\u1ee5 thanh to\u00e1n, K\u1ebf to\u00e1n du l\u1ecbch – kh\u00e1ch s\u1ea1n<\/p>\n
– Nghi\u1ec7p v\u1ee5 nh\u00e0 h\u00e0ng, Nghi\u1ec7p v\u1ee5 ch\u1ebf bi\u1ebfn m\u00f3n \u0103n;<\/p>\n
– Qu\u1ea3n tr\u1ecb t\u00e0i ch\u00ednh doanh nghi\u1ec7p du l\u1ecbch – kh\u00e1ch s\u1ea1n;<\/p>\n
– Th\u1ef1c h\u00e0nh nghi\u1ec7p v\u1ee5 1 (t\u1ea1i kh\u00e1ch s\u1ea1n \u1edf B\u00ecnh Thu\u1eadn, \u0110\u00e0 L\u1ea1t ho\u1eb7c t\u1ea1i tr\u01b0\u1eddng);<\/p>\n
– Th\u1ef1c h\u00e0nh nghi\u1ec7p v\u1ee5 2 (t\u1ea1i kh\u00e1ch s\u1ea1n 4 sao tr\u1edf l\u00ean ho\u1eb7c t\u1ea1i tr\u01b0\u1eddng);<\/p>\n
– Qu\u1ea3n tr\u1ecb c\u01a1 s\u1edf v\u1eadt ch\u1ea5t v\u00e0 k\u1ef9 thu\u1eadt kh\u00e1ch s\u1ea1n, Qu\u1ea3n tr\u1ecb ngu\u1ed3n nh\u00e2n l\u1ef1c.<\/p>\n
M\u00f4n chuy\u00ean ng\u00e0nh:<\/em><\/p>\n– Qu\u1ea3n tr\u1ecb bu\u1ed3ng kh\u00e1ch s\u1ea1n, Qu\u1ea3n tr\u1ecb \u0111\u1ed3 u\u1ed1ng, Qu\u1ea3n tr\u1ecb l\u1ec5 t\u00e2n;<\/p>\n
– Ki\u1ec3m so\u00e1t gi\u00e1 v\u1ed1n, Marketing d\u1ecbch v\u1ee5 l\u01b0u tr\u00fa;<\/p>\n
– Qu\u1ea3n tr\u1ecb d\u1ecbch v\u1ee5 h\u1ed9i ngh\u1ecb\/h\u1ed9i th\u1ea3o, Qu\u1ea3n tr\u1ecb doanh thu,Qu\u1ea3n tr\u1ecb c\u00e1c d\u1ecbch v\u1ee5 gi\u1ea3i tr\u00ed;<\/p>\n
– Thi\u1ebft k\u1ebf n\u1ed9i th\u1ea5t kh\u00e1ch s\u1ea1n,T\u1ed5 ch\u1ee9c s\u1ef1 ki\u1ec7n, Qu\u1ea3n tr\u1ecb ti\u1ec7c, Marketing h\u1ed9i ngh\u1ecb\/h\u1ed9i th\u1ea3o, Qu\u1ea3n tr\u1ecb nh\u00e0 h\u00e0ng;<\/p>\n
– Ngo\u1ea1i ng\u1eef 2 (Ti\u1ebfng Hoa), Marketing nh\u00e0 h\u00e0ng;<\/p>\n
– Th\u1ef1c h\u00e0nh chuy\u00ean s\u00e2u (t\u1ea1i c\u01a1 s\u1edf kh\u00e1ch s\u1ea1n 4 sao tr\u1edf l\u00ean).<\/p>\n![\"\"](\"https:\/\/ufms.net\/wp-content\/uploads\/2021\/04\/nghe-dau-bep-2-scaled.jpg\")
Sinh vi\u00ean theo h\u1ecdc nganhf Qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n t\u1ea1i Tr\u01b0\u1eddng Trung c\u1ea5p Vi\u1ec7t Giao s\u1ebd \u0111\u01b0\u1ee3c cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 ki\u1ebfn th\u1ee9c trong kinh doanh l\u01b0u tr\u00fa, c\u00e1c k\u1ef9 n\u0103ng nghi\u1ec7p v\u1ee5 kh\u00e1ch s\u1ea1n theo ti\u00eau chu\u1ea9n c\u1ee7a T\u1ed5ng c\u1ee5c Du l\u1ecbch Vi\u1ec7t Nam v\u00e0 qu\u1ed1c t\u1ebf; c\u00e1c k\u1ef9 n\u0103ng m\u1ec1m c\u0169ng nh\u01b0 nh\u1eefng ph\u1ea9m ch\u1ea5t \u0111\u1ea1o \u0111\u1ee9c c\u1ea7n thi\u1ebft, ki\u1ebfn th\u1ee9c s\u00e2u r\u1ed9ng v\u1ec1 v\u0103n h\u00f3a – \u1ea9m th\u1ef1c; am hi\u1ec3u t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng \u0111\u1ec3 t\u1eeb \u0111\u00f3 x\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng, \u0111em \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m t\u1ed1t nh\u1ea5t cho h\u1ecd.<\/figcaption><\/figure>\n<\/span>Y\u00eau c\u1ea7u \u0111\u1ec3 h\u1ecdc ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u00e0 g\u00ec?<\/strong><\/span><\/h3>\nNg\u00e0nh n\u00e0y \u0111\u1eb7c bi\u1ec7t ph\u00f9 h\u1ee3p v\u1edbi nh\u1eefng b\u1ea1n n\u0103ng \u0111\u1ed9ng, c\u00f3 kh\u1ea3 n\u0103ng quan s\u00e1t, n\u1eafm b\u1eaft t\u00e2m l\u00fd kh\u00e1ch h\u00e0ng, nh\u00e2n vi\u00ean; nh\u1ea1y b\u00e9n trong vi\u1ec7c x\u1eed l\u00fd nh\u1eefng t\u00ecnh hu\u1ed1ng kh\u1ea9n c\u1ea5p v\u00e0 \u0111\u1eb7c bi\u1ec7t l\u00e0 ph\u1ea3i \u0111am m\u00ea, nhi\u1ec7t huy\u1ebft v\u1edbi ngh\u1ec1.<\/p>\n
M\u1ed9t s\u1ed1 y\u00eau c\u1ea7u v\u1ec1 ng\u00e0nh l\u00e0 c\u00f3 v\u1ed1n hi\u1ec3u bi\u1ebft v\u1ec1 v\u0103n h\u00f3a – x\u00e3 h\u1ed9i s\u00e2u r\u1ed9ng; c\u1ea9n th\u1eadn, t\u1ec9 m\u1ec9, chu \u0111\u00e1o v\u00e0 ch\u1ec9n chu v\u1ec1 ngo\u1ea1i h\u00ecnh. \u0110\u1eb7c bi\u1ec7t c\u1ea7n t\u1ef1 tin, n\u0103ng \u0111\u1ed9ng, giao ti\u1ebfp t\u1ed1t, nhi\u1ec7t t\u00ecnh v\u00e0 nh\u1ea1y b\u00e9n trong vi\u1ec7c n\u1eafm b\u1eaft t\u00e2m l\u00fd ng\u01b0\u1eddi kh\u00e1c; c\u00f3 kh\u1ea3 n\u0103ng t\u1ed5 ch\u1ee9c qu\u1ea3n l\u00fd, s\u1eafp x\u1ebfp c\u00f4ng vi\u1ec7c v\u00e0 ch\u1ecbu \u0111\u01b0\u1ee3c \u00e1p l\u1ef1c c\u00f4ng vi\u1ec7c.<\/p>\n![\"\"](\"https:\/\/ufms.net\/wp-content\/uploads\/2020\/10\/02c5cef32e92d0cc8983-scaled.jpg\")
M\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c sang tr\u1ecdng l\u00e0 \u0111\u1eb7c tr\u01b0ng c\u1ee7a ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n<\/figcaption><\/figure>\n<\/span>H\u1ecdc qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n trong bao l\u00e2u?<\/strong>\u00a0\u00a0 <\/strong><\/span><\/h3>\nTr\u01b0\u1eddng ch\u00fa tr\u1ecdng th\u1ef1c h\u00e0nh t\u1ea1i l\u1edbp v\u00e0 doanh nghi\u1ec7p t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho h\u1ecdc vi\u00ean l\u0129nh h\u1ed9i ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n v\u00e0 t\u00edch l\u0169y kinh nghi\u1ec7m th\u1ef1c t\u1ebf.<\/p>\n
Th\u1eddi gian \u0111\u00e0o t\u1ea1o kho\u1ea3ng 1 – 2,5 n\u0103m gi\u00fap b\u1ea1n tr\u1ebb th\u00e0nh th\u1ea1o ngh\u1ec1, ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 chi ph\u00ed. V\u1edbi \u0111\u1ed9i ng\u0169 gi\u1ea3ng vi\u00ean l\u00e0 c\u00e1c chuy\u00ean gia, c\u1ed1 v\u1ea5n \u0111i\u1ec1u h\u00e0nh c\u00f3 kinh nghi\u1ec7m t\u1ea1i c\u00e1c t\u1eadp \u0111o\u00e0n nh\u00e0 h\u00e0ng – kh\u00e1ch s\u1ea1n tr\u1ef1c ti\u1ebfp gi\u1ea3ng d\u1ea1y.<\/p>\n
Ngo\u00e0i ra tr\u01b0\u1eddng c\u00f2n ch\u00fa tr\u1ecdng gi\u1ea3ng d\u1ea1y c\u00e1c k\u1ef9 n\u0103ng m\u1ec1m, tin h\u1ecdc, ngo\u1ea1i ng\u1eef, k\u1ef9 n\u0103ng m\u1ec1m c\u00f2n gi\u00fap h\u1ecdc vi\u00ean h\u00f2a nh\u1eadp v\u1edbi m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c. H\u1ecdc vi\u00ean \u0111\u01b0\u1ee3c h\u1ecdc ti\u1ebfng Anh, ti\u1ebfng Ph\u00e1p, ti\u1ebfng Hoa gi\u00fap t\u0103ng c\u01a1 h\u1ed9i ngh\u1ec1 nghi\u1ec7p trong b\u1ed1i c\u1ea3nh to\u00e0n c\u1ea7u.<\/p>\n