{"id":1526,"date":"2019-10-22T08:48:49","date_gmt":"2019-10-22T08:48:49","guid":{"rendered":"https:\/\/ufms.net\/?p=1526"},"modified":"2021-05-19T08:56:51","modified_gmt":"2021-05-19T01:56:51","slug":"nang-chuan-sao-khach-san-tu-nguon-dao-tao","status":"publish","type":"post","link":"https:\/\/ufms.net\/nang-chuan-sao-khach-san-tu-nguon-dao-tao\/","title":{"rendered":"N\u00e2ng chu\u1ea9n sao kh\u00e1ch s\u1ea1n t\u1eeb ngu\u1ed3n \u0111\u00e0o t\u1ea1o"},"content":{"rendered":"<p class=\"uk-article-meta\"><span style=\"font-size: 14.4px;\">Khi c\u1ee5m t\u1eeb \u201ckh\u00e1ch s\u1ea1n\u201d kh\u00f4ng c\u00f2n xa l\u1ea1 v\u1edbi m\u1ecdi ng\u01b0\u1eddi trong nh\u1eefng chuy\u1ebfn c\u00f4ng t\u00e1c, nh\u1eefng chuy\u1ebfn ngh\u1ec9 d\u01b0\u1ee1ng\u2026 c\u0169ng \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c c\u00e1c doanh nghi\u1ec7p b\u01b0\u1edbc v\u00e0o m\u1ed9t cu\u1ed9c ch\u1ea1y \u0111ua ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ec3 thu h\u00fat kh\u00e1ch h\u00e0ng.<\/span><\/p>\n<div>\n<p>S\u1ef1 c\u1ea1nh tranh gi\u1eefa c\u00e1c doanh nghi\u1ec7p kh\u00f4ng ch\u1ec9 l\u00e0 vi\u1ec7c trang b\u1ecb c\u01a1 s\u1edf v\u1eadt ch\u1ea5t \u0111\u1ea7y \u0111\u1ee7, ti\u1ec7n nghi m\u00e0 c\u00f2n ph\u1ea3i \u0111\u1ea1t chu\u1ea9n. \u0110i\u1ec1u n\u00e0y th\u1ec3 hi\u1ec7n \u1edf s\u1ef1 chuy\u00ean nghi\u1ec7p trong c\u00f4ng t\u00e1c qu\u1ea3n l\u00fd, \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean v\u1eefng v\u1ec1 chuy\u00ean m\u00f4n, ch\u1eafc v\u1ec1 nghi\u1ec7p v\u1ee5 \u0111\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o v\u00e0 c\u00f4ng nh\u1eadn b\u1edfi c\u00e1c c\u01a1 s\u1edf uy t\u00edn.<\/p>\n<p>V\u1edbi danh ti\u1ebfng tr\u00ean 13 n\u0103m trong l\u0129nh v\u1ef1c d\u1ecbch v\u1ee5, gi\u1ea3i tr\u00ed, tr\u01b0\u1eddng trung c\u1ea5p ngh\u1ec1 Vi\u1ec7t Giao \u0111\u00e3 c\u00f3 nh\u1eefng b\u01b0\u1edbc \u0111i v\u1eefng ch\u1eafc trong c\u00f4ng t\u00e1c \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean \u1edf kh\u00e1ch s\u1ea1n, khu ngh\u1ec9 d\u01b0\u1ee1ng c\u00f3 kinh doanh d\u1ecbch v\u1ee5 kh\u00e1ch s\u1ea1n, nh\u00e0 h\u00e0ng c\u00f3 nhu c\u1ea7u chu\u1ea9n h\u00f3a \u0111\u1ed9i ng\u0169 \u0111\u1ec3 x\u1ebfp h\u1ea1ng sao ho\u1eb7c n\u00e2ng h\u1ea1ng sao. Tr\u01b0\u1eddng chuy\u00ean \u0111\u00e0o t\u1ea1o nh\u1eefng nghi\u1ec7p v\u1ee5 ph\u00f9 h\u1ee3p v\u1edbi nhu c\u1ea7u c\u1ee7a doanh nghi\u1ec7p nh\u01b0 sau:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Le_tan_khach_san\"><\/span>1. L\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n<span class=\"ez-toc-section-end\"><\/span><\/h3><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_61 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\">M\u1ee4C L\u1ee4C<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-664cb464b232a\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-664cb464b232a\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/ufms.net\/nang-chuan-sao-khach-san-tu-nguon-dao-tao\/#1_Le_tan_khach_san\" title=\"1. L\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n\">1. L\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/ufms.net\/nang-chuan-sao-khach-san-tu-nguon-dao-tao\/#2_Quan_ly_khach_san_va_khu_nghi_duong\" title=\"2. Qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n v\u00e0 khu ngh\u1ec9 d\u01b0\u1ee1ng\">2. Qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n v\u00e0 khu ngh\u1ec9 d\u01b0\u1ee1ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/ufms.net\/nang-chuan-sao-khach-san-tu-nguon-dao-tao\/#3_Bep_Viet_Nam_bep_Au_%E2%80%93_A\" title=\"3. B\u1ebfp Vi\u1ec7t Nam, b\u1ebfp \u00c2u &#8211; \u00c1\">3. B\u1ebfp Vi\u1ec7t Nam, b\u1ebfp \u00c2u &#8211; \u00c1<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/ufms.net\/nang-chuan-sao-khach-san-tu-nguon-dao-tao\/#4_Nghiep_vu_phong\" title=\"4. Nghi\u1ec7p v\u1ee5 ph\u00f2ng\">4. Nghi\u1ec7p v\u1ee5 ph\u00f2ng<\/a><\/li><\/ul><\/nav><\/div>\n\n<ul>\n<li>Kh\u00f3a h\u1ecdc cung c\u1ea5p nh\u1eefng ki\u1ebfn th\u1ee9c, k\u1ef9 n\u0103ng giao ti\u1ebfp, c\u00f3 th\u1ec3 x\u1eed l\u00fd nh\u1eefng t\u00ecnh hu\u1ed1ng ph\u00e1t sinh trong qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c, l\u00e0m h\u00e0i l\u00f2ng nh\u1eefng kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh nh\u1ea5t.<\/li>\n<li>Sau kh\u00f3a h\u1ecdc, h\u1ecdc vi\u00ean c\u00f3 \u0111\u1ee7 kh\u1ea3 n\u0103ng l\u00e0m vi\u1ec7c chuy\u00ean nghi\u1ec7p t\u1ea1i c\u00e1c kh\u00e1ch s\u1ea1n theo ti\u00eau chu\u1ea9n qu\u1ed1c t\u1ebf.<\/li>\n<\/ul>\n<figure id=\"attachment_5899\" aria-describedby=\"caption-attachment-5899\" style=\"width: 2560px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-5899 size-full\" src=\"https:\/\/ufms.net\/wp-content\/uploads\/2020\/10\/le-tan-11-scaled.jpg\" alt=\"\" width=\"2560\" height=\"1707\" srcset=\"https:\/\/ufms.net\/wp-content\/uploads\/2020\/10\/le-tan-11-scaled.jpg 2560w, https:\/\/ufms.net\/wp-content\/uploads\/2020\/10\/le-tan-11-600x400.jpg 600w, https:\/\/ufms.net\/wp-content\/uploads\/2020\/10\/le-tan-11-1200x800.jpg 1200w, https:\/\/ufms.net\/wp-content\/uploads\/2020\/10\/le-tan-11-768x512.jpg 768w, https:\/\/ufms.net\/wp-content\/uploads\/2020\/10\/le-tan-11-1536x1024.jpg 1536w, https:\/\/ufms.net\/wp-content\/uploads\/2020\/10\/le-tan-11-2048x1365.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><figcaption id=\"caption-attachment-5899\" class=\"wp-caption-text\">L\u1ec5 t\u00e2n \u0111\u01b0\u1ee3c v\u00ed nh\u01b0 l\u00e0 b\u1ed9 m\u1eb7t c\u1ee7a kh\u00e1ch s\u1ea1n.<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"2_Quan_ly_khach_san_va_khu_nghi_duong\"><\/span>2. Qu\u1ea3n l\u00fd kh\u00e1ch s\u1ea1n v\u00e0 khu ngh\u1ec9 d\u01b0\u1ee1ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>Kh\u00f3a h\u1ecdc gi\u00fap h\u1ecdc vi\u00ean hi\u1ec3u r\u00f5 nh\u1eefng y\u00eau c\u1ea7u v\u1ec1 qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n v\u00e0 resort, cung c\u1ea5p nh\u1eefng ki\u1ebfn th\u1ee9c c\u01a1 b\u1ea3n v\u1ec1 quy tr\u00ecnh \u0111i\u1ec1u, s\u1eafp x\u1ebfp nh\u00e2n s\u1ef1, t\u1ed5 ch\u1ee9c c\u00e1c b\u1ed9 ph\u1eadn c\u1ee7a m\u1ed9t kh\u00e1ch s\u1ea1n ho\u1eb7c m\u1ed9t khu vui ch\u01a1i ngh\u1ec9 d\u01b0\u1ee1ng.<\/li>\n<li>\u0110\u1eb7c bi\u1ec7t kh\u00f3a h\u1ecdc c\u00f2n chia s\u1ebb nh\u1eefng b\u00ed quy\u1ebft trong vi\u1ec7c thi\u1ebft k\u1ebf ki\u1ebfn tr\u00fac, x\u00e2y d\u1ef1ng c\u1ea3nh quan, ph\u01b0\u01a1ng ph\u00e1p thi\u1ebft k\u1ebf menu v\u00e0 h\u1ea1ch to\u00e1n chi ph\u00ed.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"3_Bep_Viet_Nam_bep_Au_%E2%80%93_A\"><\/span>3. B\u1ebfp Vi\u1ec7t Nam, b\u1ebfp \u00c2u &#8211; \u00c1<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>Gi\u00fap h\u1ecdc vi\u00ean bi\u1ebft c\u00e1ch x\u00e2y d\u1ef1ng menu, \u0111\u1ecbnh l\u01b0\u1ee3ng su\u1ea5t \u0103n, k\u1ef9 n\u0103ng ch\u1ebf bi\u1ebfn v\u00e0 tr\u00ecnh b\u00e0y c\u00e1c m\u00f3n \u0103n Vi\u1ec7t Nam, \u00c2u, \u00c1.<\/li>\n<li>Kh\u00f3a h\u1ecdc c\u00f2n cung c\u1ea5p nh\u1eefng ki\u1ebfn th\u1ee9c v\u1ec1 vi\u1ec7c nh\u1eadn bi\u1ebft th\u1ef1c \u0111\u01a1n, x\u00e2y d\u1ef1ng th\u1ef1c \u0111\u01a1n, \u0111\u1ecbnh l\u01b0\u1ee3ng su\u1ea5t \u0103n&#8230;<\/li>\n<\/ul>\n<figure id=\"attachment_5647\" aria-describedby=\"caption-attachment-5647\" style=\"width: 1000px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-5647 size-full\" src=\"https:\/\/ufms.net\/wp-content\/uploads\/2020\/08\/1.jpg\" alt=\"\" width=\"1000\" height=\"667\" srcset=\"https:\/\/ufms.net\/wp-content\/uploads\/2020\/08\/1.jpg 1000w, https:\/\/ufms.net\/wp-content\/uploads\/2020\/08\/1-600x400.jpg 600w, https:\/\/ufms.net\/wp-content\/uploads\/2020\/08\/1-768x512.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><figcaption id=\"caption-attachment-5647\" class=\"wp-caption-text\">M\u00f3n \u0103n ngon l\u00e0 m\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh l\u00e0m n\u00ean th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a nh\u00e0 h\u00e0ng &#8211; kh\u00e1ch s\u1ea1n.<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"4_Nghiep_vu_phong\"><\/span>4. Nghi\u1ec7p v\u1ee5 ph\u00f2ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>&#8211; Gi\u1edbi thi\u1ec7u v\u1ec1 h\u1ec7 th\u1ed1ng ph\u00f2ng, cung c\u1ea5p ki\u1ebfn th\u1ee9c chuy\u00ean s\u00e2u v\u1ec1 c\u00e1c trang thi\u1ebft b\u1ecb, c\u00e1ch b\u00e0i tr\u00ed; c\u00e1c quy tr\u00ecnh, c\u00e1c nguy\u00ean t\u1eafc ph\u1ee5c v\u1ee5 v\u00e0 s\u1eafp x\u1ebfp ph\u00f2ng \u0111\u1ea1t chu\u1ea9n.<br \/>\n\u0110\u1eb7c bi\u1ec7t, h\u1ecdc vi\u00ean c\u00f3 c\u01a1 h\u1ed9i \u0111\u01b0\u1ee3c h\u1ecdc t\u1eadp, l\u0129nh h\u1ed9i kinh nghi\u1ec7m t\u1eeb c\u00e1c gi\u1ea3ng vi\u00ean n\u1ed5i ti\u1ebfng trong ngh\u1ec1, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd h\u00e0ng \u0111\u1ea7u c\u1ee7a c\u00e1c kh\u00e1ch s\u1ea1n danh ti\u1ebfng. K\u1ebft th\u00fac kh\u00f3a h\u1ecdc, h\u1ecdc vi\u00ean s\u1ebd \u0111\u01b0\u1ee3c c\u1ea5p ch\u1ee9ng ch\u1ec9 ngh\u1ec1 c\u00f3 gi\u00e1 tr\u1ecb to\u00e0n qu\u1ed1c gi\u00fap doanh nghi\u1ec7p, h\u1ecdc vi\u00ean v\u1eefng tin v\u00e0o ngh\u1ec1 nghi\u1ec7p c\u1ee7a m\u00ecnh. Quan tr\u1ecdng h\u01a1n, l\u00e0 gi\u00fap doanh nghi\u1ec7p n\u00e2ng chu\u1ea9n sao \u0111\u1ec3 \u0111\u01b0a gi\u00e1 tr\u1ecb, th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a m\u00ecnh l\u00ean m\u1ed9t \u0111\u1eb3ng c\u1ea5p cao h\u01a1n.<\/p>\n<figure id=\"attachment_3579\" aria-describedby=\"caption-attachment-3579\" style=\"width: 2560px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3579 size-full\" src=\"https:\/\/ufms.net\/wp-content\/uploads\/2019\/10\/IMG_0560-scaled.jpg\" alt=\"\" width=\"2560\" height=\"1707\" srcset=\"https:\/\/ufms.net\/wp-content\/uploads\/2019\/10\/IMG_0560-scaled.jpg 2560w, https:\/\/ufms.net\/wp-content\/uploads\/2019\/10\/IMG_0560-600x400.jpg 600w, https:\/\/ufms.net\/wp-content\/uploads\/2019\/10\/IMG_0560-1200x800.jpg 1200w, https:\/\/ufms.net\/wp-content\/uploads\/2019\/10\/IMG_0560-768x512.jpg 768w, https:\/\/ufms.net\/wp-content\/uploads\/2019\/10\/IMG_0560-1536x1024.jpg 1536w, https:\/\/ufms.net\/wp-content\/uploads\/2019\/10\/IMG_0560-2048x1365.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><figcaption id=\"caption-attachment-3579\" class=\"wp-caption-text\">S\u1ef1 ch\u0103m ch\u00fat t\u1ec9 m\u1ec9 v\u00e0 ho\u00e0n h\u1ea3o t\u1edbi t\u1eebng chi ti\u1ebft mang l\u1ea1i cho kh\u00e1ch h\u00e0ng gi\u1ea5c ng\u1ee7 tuy\u1ec7t v\u1eddi.<\/figcaption><\/figure>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Khi c\u1ee5m t\u1eeb \u201ckh\u00e1ch s\u1ea1n\u201d kh\u00f4ng c\u00f2n xa l\u1ea1 v\u1edbi m\u1ecdi ng\u01b0\u1eddi trong nh\u1eefng chuy\u1ebfn c\u00f4ng t\u00e1c, nh\u1eefng chuy\u1ebfn ngh\u1ec9 d\u01b0\u1ee1ng\u2026 c\u0169ng \u0111\u1ed3ng ngh\u0129a v\u1edbi vi\u1ec7c c\u00e1c doanh nghi\u1ec7p b\u01b0\u1edbc v\u00e0o m\u1ed9t cu\u1ed9c ch\u1ea1y \u0111ua ch\u1ea5t l\u01b0\u1ee3ng \u0111\u1ec3 thu h\u00fat kh\u00e1ch h\u00e0ng. S\u1ef1 c\u1ea1nh tranh gi\u1eefa c\u00e1c doanh nghi\u1ec7p kh\u00f4ng ch\u1ec9 l\u00e0 vi\u1ec7c trang b\u1ecb [&#8230;]\n","protected":false},"author":2,"featured_media":5010,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1095],"tags":[],"yst_prominent_words":[569,1314,1305,1302,1304,1301,1300,324,1307,1312,1297,1313,1246,1315,909,1311,1303,1310,1306,1309],"_links":{"self":[{"href":"https:\/\/ufms.net\/wp-json\/wp\/v2\/posts\/1526"}],"collection":[{"href":"https:\/\/ufms.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ufms.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ufms.net\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ufms.net\/wp-json\/wp\/v2\/comments?post=1526"}],"version-history":[{"count":3,"href":"https:\/\/ufms.net\/wp-json\/wp\/v2\/posts\/1526\/revisions"}],"predecessor-version":[{"id":8593,"href":"https:\/\/ufms.net\/wp-json\/wp\/v2\/posts\/1526\/revisions\/8593"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ufms.net\/wp-json\/wp\/v2\/media\/5010"}],"wp:attachment":[{"href":"https:\/\/ufms.net\/wp-json\/wp\/v2\/media?parent=1526"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ufms.net\/wp-json\/wp\/v2\/categories?post=1526"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ufms.net\/wp-json\/wp\/v2\/tags?post=1526"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/ufms.net\/wp-json\/wp\/v2\/yst_prominent_words?post=1526"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}